Too many Americans with supplemental health insurance benefits run into pages of forms, byzantine rules, and broken websites when they turn to their plan for help with medical expenses. So one of our top priorities in building Brella was to make it easy to file a claim and get paid quickly.
The COVID-19 pandemic highlights the reality of financial hardship that too often comes with unexpected medical issues. To address this, we’ve built a new, comprehensive, supplemental insurance plan to cover out-of-pocket medical expenses that health insurance doesn’t cover.
We’re staffing a Brella Concierge team that will be a force for yes in an industry that has become synonymous with no. Isn’t this just a fancy way of talking about customer service? What’s different about Brella’s Concierge? We’re so glad you asked.